Frequently Asked Questions

If I am unable to attend Chairmanʼs Club, can I book a later trip or be compensated with a financial award?
No, there is no substitute compensation if you decline attendance to the trip.

What are the Nuance Chairman’s Club Program dates?
Nuance Chairman’s Club dates are Feb. 1–5, 2018.

Can I elect to extend my stay?
Yes, a limited number of rooms have been reserved for those wishing to arrive early, but extensions are not available at this time. The discounted group rate is $549.00 a night plus tax on a first-come, first-served basis. You may secure a room extension during the registration process. We will confirm availability prior to confirming your flight arrangments. Cancellation fees will apply to pre/post nights canceled within 45 days of arrival and billed to the credit card supplied during registration. A room change may be required and will be handled by the Four Seasons staff as you relax on the beach. A totally seamless transition!

Are children and caregivers welcome to attend Chairman's Club?
Nuance’s program is designed for the employee and one adult guest. Additional guests, such as children and caregivers, may attend at your expense. Please understand the agenda has many events that are intended for the employee and one adult guest only and attendance is required to meet the company and employees taxation requirements. The hotel offers childcare services, at the employees’ expense. However, children 5 to 12 years of age may participate in the Four Seasons “Kids for All Seasons Program” which is complimentary from the hours of 9:00 a.m.–5:00 p.m.

Can I book an additional room at my expense?
Additional hotel rooms may be available at the resort but the rate is at the hotel’s discretion.

How many people can stay in my room?
The hotel will allow up to four (4) guests per room.

Can I bring a guest that is not from my home city?
Yes, however, there may be a difference in airfare that you could be asked to cover.

I am a premier traveler on my preferred airline; can I request a specific airline?
Yes, during the registration process you may indicate your preference; however, flights will be booked based on lowest-available fare. A difference in fare to secure a preferred airline will be billed to you.

Do I require a passport?
U.S. citizens do not require a passport. A non-expired government issued ID is required. Non-U.S. citizens will require a passport and in some cases a visa. Entry requirements can be found here.

Where is the Four Seasons Maui located?
The Four Seasons Maui sits above Wailea Beach. Wailea beach is much less rugged than some of Mauiʼs other beaches: The tawny colored sand is lined by palm trees and is great for swimming and snorkeling because the waters are relatively calm.

What is the weather/climate like?
Maui is a tropical island in the Hawaiian chain with a fairly mild year-round climate tempered by the Pacific Ocean. At sea level the average afternoon winter temperature is around 75°F 22°C.

What to wear?
Resort wear. A Chairmanʼs Club “Trip Tips Guide” with much more detailed information to include event-specific dress, expenses covered and so on will be mailed to your home shortly after the new year.

Whatʼs included at the resort?

  • Use of cabanas, umbrellas and casabellas at main pool and beach
  • Ice water, chilled towels and Evian spritz at pool and beach
  • A FOUR SEASONS MAUI FIRST Sunscreen in a choice of three SPFs available in the pool area and beach
  • Food amenity served four times daily at pools
  • Use of two tennis courts including rackets
  • Use of 24-hour fitness center
  • A FOUR SEASONS MAUI FIRST Daily introductory fitness classes, including Mat Pilates, Aqua Cardio Fusion and more
  • Complimentary use of snorkel equipment for the first hour through Maui Underseas Adventures
  • Games Room and video games including PlayStation 3, Xbox 360 & Nintendo Wii
  • Golf putting green and croquet
  • Introductory scuba clinic daily
  • Hawaiian outrigger canoe paddling excursion

Should you have additional questions please send them to